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About Neeim

A delivery marketplace connecting everyday needs, local merchants and couriers in Sudan.

A simpler local connection

Neeim brings ordering, merchant confirmation, delivery updates and support into one experience. Our focus is practical: helping people find what is available nearby and understand what happens after they order. We connect customers with participating businesses and couriers; the selection and coverage shown in the app can change with the address and time.

Made around everyday life in Sudan

Useful delivery begins with the details: a clear address, a recognisable landmark, understandable fees and payment options that are actually available. Neeim is built around those needs. We do not promise nationwide coverage or a fixed arrival time on this website; the app is where you check current availability for your address.

Our ambition

We aim to become Sudan’s first choice for everyday delivery by earning people’s trust, order after order. This is an ambition, not a claim of a verified number-one market ranking. We prefer to show what the service does, make its limits clear and improve the experience people actually receive.

Tell us what can improve

For help with an order, open its support controls and include the order reference. For a general suggestion, explain the screen or service involved and what you expected to happen. Do not send bank passwords, one-time sign-in codes or another person’s private documents.

OUR APPROACH

Technology should make everyday life simpler.

Neeim is being developed as a connected delivery and e-commerce platform for Sudan. Our goal is to set a new standard through thoughtful engineering, reliable workflows and a clear experience for customers, participating merchants and approved couriers.

One connected system

Customer ordering, merchant catalog management and courier workflows share a connected foundation.

Transparency over promises

Delivery availability is based on your address and participating merchants; pricing and eligibility are reviewed within the actual order flow.

Continuous improvement

We invest in dependable workflows, precise local details and improvements that customers, merchants and couriers can actually experience.

Explore our delivery services

THE NEEIM ECOSYSTEM

One platform. Four connected systems.

Neeim connects customer ordering, merchant tools, courier workflows and the operational Command Center. Every layer supports real delivery decisions, from local discovery to payment review and dispatch.

Customer app

Nearby restaurants, groceries, pharmacy and supported shops; ordering, delivery pins and order status.

Merchant app + portal

Catalogs, availability, incoming orders, store access and operational reporting.

Courier app

Approval-based onboarding, delivery assignments, map-based guidance and order progress.

Command Center

Orders, dispatch, payments, marketing, catalogs, policy controls and analytics.

Explore the full Neeim platform